I felt compelled to state which i can no more fly with you, when you continue to take care of individuals with out regard. The most recent, the service Doggy issue. What is Mistaken with your instruction? Whatever it's, I are not able to fly with an organization that can't effectively practice its personnel. Fantastic bye!
I have already been an AA customer for more than 25 several years. Your service is now disappointing to say the minimum. It's in all parts of service from sign in to , tavel to baggage managing.
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Based on this working experience I can only conclude that this practice appears to get business enterprise as typical for American Airlines, Specifically right after witnessing signals about not getting rid of cots from selected locations. How can a corporation justify getting above fifty Grown ups sleep on cots in an plane terminal? This must be a concern for the hearth Marshals!
The worst flight knowledge of my lifestyle was having my family of 16 on American Airlines. Lost our luggage the two techniques. We won't be flying American yet again.
it's pitiful to get to report that my quite a few email messages to Customer Relations have not been answered as of thus far October 29, a complete lack of by far the most elementary courtesy toward an 84 a long time old 1st-Class passenger and Regular Flier….
I am extremely unhappy using your purchaser service!!! I believe it absolutely was much less expensive for yourself To achieve this to me than to operate the flight that I was initially on, because the flight wasn't entire.
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There is a middle aged African American female with a brief hair Slice and glasses at your Philadelphia Airport location who refused to present me her entire title when I asked for it on account of her despicable Mindset. She at last told me her title was “D†and hid her name badge as she mentioned this. “D†won't are entitled to a occupation in purchaser service and particularly not in the firstclass sign in area exactly where I encountered her. As see this page I rushed previous the extensive TSA line to the self service ticketing counter with only forty minutes until my flight departed I had been satisfied to find out there was a no cost kiosk. I started to retrieve my reservation and midway by this process “D†walked around me and claimed “This can be for first class travellers only†I looked up within the display screen confused simply because there wasn’t any indication or indicator the kiosks ended up firstclass kiosks and Moreover I wondered how “D†knew I had been or was not top quality and why she would make these kinds of an assumption. I replied “Excuse me?†“D†condescendingly said “These kiosks are for first-class passengers onlyâ€.
I sincerely hope to receive a favourable reply throughout the next few times, so I am able to continue making use of American Airlines for my vacation.
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I've also written about my luggage getting scraped up and weakened…. I come to feel as If I'm due some payment, as well as a refund of $50 for my vacation…. I'm a individual Woman, but I do hope another person contacts me shortly about this….
I far too had an complete nightmare of the flight with them. I filled out their 1500 term grievance kind by chopping it down to the point that even I did not comprehend what I'd gone through.